Smart Resolution - Your Online Printing Company
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Our Guarantee

100% Guarantee

As a Smart Resolution customer, you are covered by our 100% unconditional guarantee - the best in the printing industry!

If you are not completely satisfied with any product for any reason, we will either replace your order, provide you with a discount or refund your purchase price.

Our Guarantee Covers:

  • Business Forms
  • Checks
  • Custom Orders
  • Holiday Cards
  • Labels
  • Letterheads, Envelopes & Business Cards
  • Promotional Items
  • Tax Forms

Our Guarantee Excludes:

  • Custom Labels
  • Full Color Products

Products not covered by our guarantee will still be replaced or refunded but only if Smart Resolution is at fault. Orders over $1500 are also excluded from the guarantee. As a result, these orders willl require proofs to be emailed and carefully reviewed before their approval. Return shipping is not refunded under our guarantee.

When a full refund is requested, shipping charges are only refunded if Smart Resolution is unable to replace the product ordered, or if the product is fully functional and a courtesy discount could be applied.